The objective of the survey was to gather information on service users’ satisfaction with LCIL. To give depth to the survey, an overall service satisfaction section is complemented by a section on specific services.
Questionnaires were sent to 973 registered service users from Edinburgh and the Lothians, who had accessed one or more of the following LCiL services in the last year:
- Grapevine Disability Information Service
- Payroll Service
- Financial Management Support
- Independent Living Service
Download the survey here: LCIL Survey 2018-19 All LAs